LOCATION: Pleasant Grove, UT (In-Office Work in Utah and Field Work)

SKILLS: Key Competencies

• Budget Management (Operations and Labor Budget Development, Accounting, Adherence)

• Computer Literacy (Internet, Microsoft Office, Google Suite, Slack Business Communication)

• Contract Management (Preparation, Bid Development, Negotiations)

• Team Leadership (Communication, Learning & Development, Motivation and Correction of Staff)

• Risk Management (Safety Conscious, Problem Solving, and Mitigation)

• Project Management (Plan Development, Budgeting, Calendaring, Designating Key Metrics)

• Relationship Building (Internal, External, Stakeholders)

• Reporting (Analysis, Documentation, Sharing)

• Procedure Manuals Maintenance

• Relationship Manager (Conflict Resolution)

WHO ARE WE?

If you've done much camping on federal lands in the past 36 years, chances are you've stayed in a campground managed by American Land & Leisure.

We're a private contractor that maintains U.S. National Forest and utility company campgrounds throughout the United States. This position is housed at our Corporate Office in Pleasant Grove, Utah.

WHO ARE WE LOOKING FOR?

The Permit Manager is responsible for overseeing and managing all operations associated with a specific recreational permit. This leadership role ensures operating plans are developed, executed, and adapted in coordination with the field, office, and agency partners.

We seek to add a key player required for the success of our corporate team. This person will reside in Utah and work at our Corporate Office in Pleasant Grove, Utah, and may oversee our operations division for multiple states. We need someone who can provide leadership, direction, and knowledge to our field managers and execute a results-driven operation that achieves corporate goals.

Key Responsibilities include:

Operational Planning

• Develop and establish plans, objectives, goals, timelines, and deliverables to implement annual operating plans.
• Apply scope, budget, and resource requirements to execute these plans.
• Review past performance and issues to adapt plans for the upcoming season or year.

Operating Plan Execution

• Lead and manage District Managers to ensure successful execution of the operating plans.
• Monitor progress, track operational metrics, and take corrective actions as necessary to align operations with annual goals and objectives.

Communication and Coordination

• Serve as liaison between the agency partners, District Managers, and AL&L’s main office.
• Establish effective communication channels and ensure all parties are informed of operational progress and responsibilities.

Risk Management

• Identify and assess potential risks and issues that may impact operations.
• Coordinate mitigation strategies and contingency plans with the agency partners, District Managers, and AL&L’s main office.
• Monitor and manage risks throughout the season.

District Manager Oversight

• Develop the knowledge, skills, and performance of District Managers.
• Assign responsibilities, delegate tasks, and provide regular guidance and support.

Budget and Resource Management

• Apply budget and resource parameters to both planning and execution phases.
• Monitor expenditures and ensure compliance with financial constraints.
• Coordinate resource acquisition and allocation with District Managers.

Quality Control

• Maintain quality standards for all permit operations.
• Conduct regular reviews and inspections to ensure work meets specified standards.
• Implement quality assurance processes and address any issues or deviations.

Closure and Evaluation

• Ensure all post-season closure responsibilities are completed by District Managers, including documentation and approvals.
• Conduct end-of-season evaluations to gather lessons learned and best practices.
• Document and share evaluations to support continuous improvement.

Documentation and Record-Keeping

• Maintain accurate and organized records of processes, approvals, denials, and communications.
• Prepare required reports and maintain compliance tracking systems.

QUALIFICATIONS:

 SKILLS: Key Competencies

• Budget Management (Operations and Labor Budget Development, Accounting, Adherence)

• Computer Literacy (Internet, Microsoft Office, Google Suite, Slack Business Communication)

• Contract Management (Preparation, Bid Development, Negotiations)

• Team Leadership (Communication, Learning & Development, Motivation and Correction of Staff)

• Risk Management (Safety Conscious, Problem Solving, and Mitigation)

• Project Management (Plan Development, Budgeting, Calendaring, Designating Key Metrics)

• Relationship Building (Internal, External, Stakeholders)

• Reporting (Analysis, Documentation, Sharing)

• Procedure Manuals Maintenance

• Relationship Manager (Conflict Resolution)

• Education:

• Bachelor’s Degree Required.

• Work Experience Requirements:

• 4-10 years of management experience showing increasing responsibility in either Operations Management, Project Management, Program Management, Facilities Management or Contract Management.
• 3 years minimum experience with Team Leadership

• Must Possess:

• Excellent decision-making and leadership capabilities.
• Strong knowledge of construction materials, processes, and equipment.
• Demonstrated ability to negotiate contracts and manage project budgets effectively.
• Proven ability to manage risks and make sound decisions under pressure.
• Exceptional time management skills, with the ability to prioritize tasks and work on multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving skills.
• Strong computer skills. Experienced with shared drive software. Experience with Project Management software a plus.
• Excellent budget management experience with gross revenues in the +$250K range.
• Complete assigned projects on time and complete at or below quotation cost estimate.
• Ability to defuse tension and resolve conflict.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Strong leadership skills, with experience leading teams of 4-40 people.
• Day-to-day operation of project administration: field experience, not just a desk jockey.
• Ability to effectively and respectfully communicate with people from all levels of an organization.
• Must be able to positively influence a project through persuasive, encouraging, and motivating actions.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, District Managers, and Camp Hosts.
• Must have salary expectation and recent pay history of around $50K-$60K.
• Outdoor recreation enthusiast.

Must be able to commute daily to Corporate Office in Pleasant Grove, Utah

BENEFITS:

• Health and Dental Insurance

• Paid Time Off: 10-Holidays, Vacation, Sick, Personal Time

• Travel (5%-10%)

• Hybrid Location: Office/Non-Traditional Work Location

• Free Nights Stays out of hundreds of campgrounds we manage across the country

• Seasonal changes in duties for variety.