Job Title: Bouncer / Security Guard

Job Summary:

The bouncer is responsible for ensuring a safe and secure environment for patrons, staff, and the venue. This role involves enforcing entry policies, monitoring crowd behavior, resolving conflicts, and preventing unauthorized or disruptive behavior.

Key Responsibilities:

• Access Control:
• Verify age and identification of patrons to ensure compliance with venue policies.
• Manage crowd flow and enforce maximum capacity limits.
• Deny entry to intoxicated or unruly individuals.
• Monitoring and Surveillance:
• Observe patrons and the environment for potential issues.
• Conduct routine checks within and around the venue to deter inappropriate behavior.
• Conflict Resolution:
• Address and de-escalate disputes among patrons to prevent escalation.
• Safely and professionally remove disruptive individuals when necessary.
• Emergency Management:
• Assist in evacuations during emergencies (fire, medical incidents, etc.).
• Provide first response to incidents, including contacting law enforcement or medical personnel.
• Venue Policy Enforcement:
• Uphold and communicate the venue's rules and regulations.
• Work closely with management to enforce alcohol laws and codes of conduct.
• Collaboration and Reporting:
• Coordinate with other security personnel and venue staff.
• Maintain detailed incident reports when required.

Qualifications:

• High school diploma or equivalent.
• Previous experience in security, law enforcement, or related fields is preferred.
• Physical fitness and the ability to handle potentially physical altercations.
• Strong communication and interpersonal skills for de-escalation.
• Knowledge of local laws and regulations regarding alcohol service and security.
• Security or crowd management certification (if required by jurisdiction).

Key Skills:

• Conflict resolution and problem-solving.
• Calm under pressure and good judgment.
• Observational skills and attention to detail.
• Professional demeanor and strong ethics.

Work Environment:

• May include late nights, weekends, and holidays.
• Standing or walking for extended periods.
• Exposure to noisy, crowded, and sometimes volatile situations.
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