We are a family owned company, looking to hire an Inside Sales/Sales support position. This position will be our first contact with customers helping to identify their needs, offering a variety of products and solutions and writing up orders for production.

This position is Full Time, work hours would be between Monday through Friday 8am to 5pm, with no weekends or major holidays.

• Proactively contact potential and existing customers via phone, email, and other digital communication channels.
• Develop and maintain strong relationships with customers by understanding their needs and providing tailored product recommendations.
• Process orders, provide quotes, and follow up on customer inquiries in a timely manner.
• Maintain a deep understanding of company products, pricing, and industry trends to effectively sell solutions.
• Collaborate with the sales and warehouse teams to ensure seamless order fulfillment and exceptional customer experience.
• Utilize Bistrack, Microsoft office and other software to track sales activities, customer interactions, and opportunities.
• Meet or exceed individual and team sales goals.
• Handle customer objections and negotiate pricing while adhering to company policies.
• Provide feedback to management regarding customer needs, market trends, and areas for improvement
• Performs other related duties, as assigned.

• High school diploma or equivalent (Bachelor’s degree in Business, Marketing, or a related field preferred).
• Proven experience in sales, customer service, or a related field.
• Strong verbal and written communication skills.
• Ability to build rapport quickly and effectively handle objections.
• Proficiency in using CRM systems and Microsoft Office Suite.
• Self-motivated with a results-driven approach.
• Strong organizational skills and attention to detail.
• Ability to multitask and thrive in a fast-paced environment.

Working Conditions

• Office-based role.
• Regular use of phone, email, and computer systems.
• Occasional travel may be required for training or customer visits.