Join the Comfort Pros Utah Team as a Customer Service Representative!

Position: Customer Service Representative (CSR)

Location: Draper Utah

Are you a people person with a passion for delivering outstanding customer service? Do you thrive in a fast-paced, team-driven environment? Comfort Pros Utah is growing, and we're looking for an energetic and motivated Customer Service Representative to join our team!

 What You’ll Do:

• Own the Schedule – Manage all maintenance agreements and schedule tune-ups and service appointments with precision and efficiency.
• Be the Voice of Comfort Pros – Answer inbound calls within 3 rings, follow up with customers, explain club memberships, and promote special offers.
• Support Sales Growth – Help renew Comfort Pros Club memberships, track leads, and collaborate with our service team to keep opportunities moving forward.
• Keep Us Organized – Maintain accurate tracking systems, update goal boards, and report key customer metrics to leadership.
• Team Player Extraordinaire – Debrief technicians on service calls when needed and help ensure seamless communication across departments.

What We’re Looking For:

• A commitment to 100% customer satisfaction — every call, every time.
• Strong communication skills with a proactive, problem-solving mindset.
• Sharp attention to detail, especially with data entry and call handling.
• A collaborative spirit who thrives in a team-focused, positive culture.
• Ability to juggle multiple tasks without losing your cool.

Why Join Comfort Pros Utah?

• Be part of a locally respected HVAC company with a reputation for excellence.
• Enjoy consistent training from the industry’s leading trainers to grow your skills and advance your career.
• Join a passionate team that treats each other like family and puts customers first.

 Ready to bring comfort, professionalism, and positive energy to every customer interaction?

Apply today and become part of the Comfort Pros Utah family!