Overview 

The Assistant Shipping Manager supports the Shipping Manager in overseeing a dynamic and detail-driven department. This role is ideal for someone looking to step into a leadership role while learning the systems and standards that keep our operation thriving. The assistant will help facilitate the planning, organizing, staffing, and execution of day-to-day operations in our shipping department with a strong focus on efficiency, communication, and follow-through. 

This is a full-time position and is eligible for our comprehensive benefits package including health, dental, IRA, and PTO. At Perennial Favorites, we believe in building careers, not just filling jobs. A strong work ethic, team-oriented mindset, and great attitude are all essential to thriving in our fast-paced, family-oriented business. 

Key Skills 

• Warehouse Management Experience is required 
• Bilingual in English and Spanish 
• Reliable and proactive mindset, with strong organizational and time management skills 
• Excellent communication skills 
• Comfortable with hands-on work and logistics 
• Attention to detail and accuracy 
• Ability to collaborate and support team success 
• Solid computer literacy and familiarity with inventory/shipping tools 
• Problem-solving ability under pressure 

Primary Job Duties 

• Support the Shipping Manager in executing the daily and weekly shipping schedules 
• Assist with organizing and prepping orders for shipping, including labeling, pre-pricing, and staging 
• Help monitor and meet shipping quotas by directing crews and supporting task prioritization 
• Maintain accurate order fulfillment processes and communicate issues to Shipping Manager or Sales Manager as needed 
• Participate in crew scheduling and time tracking, assisting with attendance and coverage as needed 
• Serve as a point of contact for shipping staff questions or issues when the Shipping Manager is unavailable 
• Help ensure clean, organized, and safe workspaces 
• Track and replenish shipping supplies, labels, and equipment as directed 
• Assist with training of new crew members, providing guidance on processes and company standards 
• Identify and flag workflow or equipment issues for resolution 
• Printing, organizing and labeling retail orders. 
• Act as a support for coordination with other departments (Sales, Production, Inventory) 
• Help review packing accuracy and shipping paperwork for completeness 
• Step into lead roles or additional responsibilities during peak shipping periods or Shipping Manager’s absence 
• Participate in company meetings and safety reviews as needed 
• Demonstrate and promote the values of Perennial Favorites in daily work 

Additional Expectations 

• Be a reliable second-in-command, ready to adapt and step up when needed 
• Expected to stay until the job is finished, long hours in spring, long hours expected 12+ hours in busy season along with working 6 days a week April-June 
• No time off is accepted in April, May, June (our busy season). 
• Maintain a positive team atmosphere and promote company culture 
• Look for opportunities to streamline processes and reduce bottlenecks 
• Be coachable and open to learning advanced operational and leadership skills 
• During the off season you will help with a wide range of projects such as: 
• Planting, trimming, watering, propagation, and construction projects.  
• Inputting crops, updating inventory, and availability.  
• Any and all other tasks within reason that management deems necessary 

Physical Demands 

• Lifting 5–50 lbs frequently; occasional assisted lifts over 50 lbs 
• Long periods of standing, walking, bending, or kneeling 
• Working in greenhouses, warehouse, and outdoor areas as needed 
• Occasional work at heights over 5 feet 

Compensation & Benefits 

• Hourly Rate: Based on experience and qualifications 
• $20.00 to $25.00 an hour 
• Benefits:  
• 100% of dental and vision premiums (employee and family) 
• 50% of health premium (employee only) 
• IRA contribution match up to 3% 
• Short- and Long-Term Disability Insurance, plus Life Insurance 
• Paid Time Off:  
• 40 hours PTO after 12 weeks; 80 hours PTO after 1 year 
• Paid holiday week from Christmas to New Year 
• All major holidays off and paid (Memorial Day work will be required but can be used a floater after busy season)