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Overview
We are seeking full-time, self-motivated remote team members to be part of our growing AZ based company. Our clients are all over the country, and the Account Manager provides customer service through phone calls, emails, and Google Meet screen-share; no travel is required. We need dependable workers who enjoy the rewards of a customer service role, project management and who are also comfortable working at a computer all day. Our company, Unitas Dental PPO Solutions helps dental practices virtually manage the insurance aspects of their business.
Remote Work
We provide all needed computer equipment; you will need a comfortable workspace and a strong internet connection. Remote to us means that while your office is at home, when clocked in, we require that you are able to have a quiet, professional workspace, free of distractions and background noise. This also means that while clocked in, employees are not working other jobs or providing primary caregiver duties. We are only hiring employees in the following states: AZ, UT, ID, NM and TX. During training, new employees should expect to be available on camera M-F during normal business hours. After training, there is minor flexibility, but most work is done during normal business hours to meet our clients' needs.
Starting wage is $20.38/hour or $42,400 annual; 15 days PTO, PLUS paid holidays including: MLK Day, President’s Day, Memorial Day, 4th of July, Labor Day, Veterans Day, Thanksgiving Day/day after, Christmas Eve through New Year’s Day. Employer paid medical benefits (after 60-90 days of employment) and life insurance policy.
Responsibilities
Required Qualifications
Applicants considered for an interview have office/computer work experience. Candidates should have effective organization skills, be able to learn/absorb new information and refer back to resource materials when needed. Ideal candidates are comfortable with Google Drive or have good computer experience and feel ok learning how to navigate new software. Much of the role is helping dental practices understand their insurance participation, so articulate, effective written and verbal communication are key in educating and explaining options. We are looking for long-term team members to grow with us and be candidates for future opportunities in leadership and development if desired. This position does not require any sales.
Training
Thorough training and support will be provided through online courses, on camera/screens share training, and peer assistance.
Communicate professionally with clients over the phone, via email, and through structured reporting.
Manage multiple accounts with a variety of tasks.
Work well with your assistant to complete and oversee duties.
Proactively Learn our CRMs and products with training.
Commit to training to understand our business, workflows, industry knowledge, and help our clients achieve results.
Unitas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Contact: Michelle Brothers Hironaka
Overview
We are seeking full-time, self-motivated remote team members to be part of our growing AZ based company. Our clients are all over the country, and the Account Manager provides customer service through phone calls, emails, and Google Meet screen-share; no travel is required. We need dependable workers who enjoy the rewards of a customer service role, project management and who are also comfortable working at a computer all day. Our company, Unitas Dental PPO Solutions helps dental practices virtually manage the insurance aspects of their business.
Remote Work
We provide all needed computer equipment; you will need a comfortable workspace and a strong internet connection. Remote to us means that while your office is at home, when clocked in, we require that you are able to have a quiet, professional workspace, free of distractions and background noise. This also means that while clocked in, employees are not working other jobs or providing primary caregiver duties. We are only hiring employees in the following states: AZ, UT, ID, NM and TX. During training, new employees should expect to be available on camera M-F during normal business hours. After training, there is minor flexibility, but most work is done during normal business hours to meet our clients' needs.
Starting wage is $20.38/hour or $42,400 annual; 15 days PTO, PLUS paid holidays including: MLK Day, President’s Day, Memorial Day, 4th of July, Labor Day, Veterans Day, Thanksgiving Day/day after, Christmas Eve through New Year’s Day. Employer paid medical benefits (after 60-90 days of employment) and life insurance policy.
Responsibilities
Required Qualifications
Applicants considered for an interview have office/computer work experience. Candidates should have effective organization skills, be able to learn/absorb new information and refer back to resource materials when needed. Ideal candidates are comfortable with Google Drive or have good computer experience and feel ok learning how to navigate new software. Much of the role is helping dental practices understand their insurance participation, so articulate, effective written and verbal communication are key in educating and explaining options. We are looking for long-term team members to grow with us and be candidates for future opportunities in leadership and development if desired. This position does not require any sales.
Training
Thorough training and support will be provided through online courses, on camera/screens share training, and peer assistance.
Communicate professionally with clients over the phone, via email, and through structured reporting.
Manage multiple accounts with a variety of tasks.
Work well with your assistant to complete and oversee duties.
Proactively Learn our CRMs and products with training.
Commit to training to understand our business, workflows, industry knowledge, and help our clients achieve results.
Unitas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
We work hard to protect you and this service from fraud. As with any classifieds service please be aware of the warning signs relative to buying and selling online. Concerned about this listing?