The role of the Leasing Agent is to assist Property Manager and/or the Assistant Property Manager in all aspects and areas of the property with day-to-day functions including marketing, leasing, application processing, resident relations, and adhering to the EMG Employee Manual. The objective is to balance the needs of the Property with those of the residents and to achieve occupancy and rental goals.

Slopeside Village is a unique community that has busy move in and move out "seasons" in the late fall and early spring. Candidate must be able to work in a fast paced environment to keep up with these busy seasons.

Demonstrating exemplary communication, professionalism, confidentiality and leading by example while providing exceptional customer service.

• Adheres to and assists in enforcing Fair Housing guidelines.

• Communicates, informs, and reports to Supervisor.

• Touring, leasing, and sharing accurate and approved property information while adhering to Fair Housing Guidelines.

• Following up with prospects via phone, email, and mail.

• Attracting residents by updating advertising, advertising vacancies, obtaining referrals from current residents, explaining advantages of location and services.

• Screening applicants and completing background checks and qualifying or denying prospects. Delivering adverse action letters to denied or conditionally approved applicants.

• Completion and gathering of information on LIHTC and/or Market Rate new move-in files and receiving approval or denial from Regional and LIHTC Manager for all applications in process that may qualify.

• Collecting rents and security deposits.

• Explaining, reviewing, and enforcing contracts with residents.

• Maintains property by investigating and resolving resident complaints, enforcing lease, inspecting units, and verifying completion of repairs.

• Keeping Yardi or AppFolio up to date daily.

• Creating and completing work orders in Yardi or AppFolio.

• Securing or locking doors as needed including periodically and throughout each day and the close of a shift/work review of doors specifically holding property or inventory belonging to owner, residents, office area, or employees.

• Completing and submitting timely reports and tasks as requested.

• Walking the property, monitoring, and reporting curb appeal issues.

• All EMG employees are required to pick up garbage on the community and/or report to maintenance/grounds staff if they are unable, based on current tasks and availability.

• Assisting with completing pre-move out inspections to better plan scheduling and financial goals.

High school diploma or equivalent.

Must be able to pass a background and drug screening.

EMG is a "people first" company and this is true in all aspects of our company from our employees to our residents, owners and investors.

EMG is an equal opportunity employer and we utilize E-Verify to verify employment eligibility.