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JOB TITLE – Assistant Manager

DEPARTMENT – The Roof

REPORTS TO – FOH Manager/Restaurant Manager

SUMMARY 

The Assistant Manager is a hands-on leader responsible for supporting service execution, staff development, and the operational flow of the dining room. This role is focused on being present, proactive, and detail-oriented, setting the tone for exceptional guest experiences through strong leadership, fast decision-making, and clear communication. The Assistant Manager plays a critical role in developing team members, upholding service standards, and maintaining a high-functioning front-of-house operation.

JOB ENVIRONMENT 

Works primarily indoors in a busy, high-volume dining environment. Must be comfortable working evenings, weekends, and holidays, often on foot for extended periods. The role involves frequent movement throughout the dining area, close collaboration with the kitchen team, and direct interaction with guests. The pace is fast, and multitasking is essential during peak hours.

SKILLS, EDUCATION AND QUALIFICATIONS 

• Proven leadership experience in a restaurant or hospitality setting required (upscale, fine dining preferred)
• Strong leadership skills with the ability to train, coach, and develop high-performing teams
• Confident floor presence with a sharp attention to service details
• Skilled in shift pacing, labor law, and conflict resolution
• Collaborative, organized, and calm under pressure
• Knowledge of safety, cleanliness, and restaurant standards

ESSENTIAL FUNCTIONS 

• Assist with leading, training, and supervising servers, bussers and runners, providing ongoing coaching, accountability, and growth through regular 1:1’s
• Oversee daily service flow and dining room pacing, acting as floor leader during peak hours to maintain smooth, high-quality guest experiences
• Onboard new hires efficiently and maintain updated training materials, checklists, and operational documentation
• Conduct training and support the execution of service standards, culture reinforcement, and hospitality initiatives
• Maintain dining room cleanliness, table presentation, and support program rollouts and inventory
• Collaborate closely with the kitchen to ensure seamless FOH/BOH communication, timing, and service alignment
• Monitor labor use, staff productivity, and schedules; assist with staffing adjustments, conflict resolution, and cross-department support

BENEFITS

Employees at TSHC can enjoy a broad offering of benefits, including:

• Robust, affordable medical, dental and vision coverage with no wait period for enrollment
• Paid leave for new parents under our Medical Maternity and Parental Leave policies
• Opportunities to apply for tuition reimbursement
• Paid time off for vacation and sick leave in addition to paid company holidays
• 401(k) with Company match, fully vested from day one
• Paid time off for volunteering
• Employee Assistance Program (EAP) services
• Access to an entire team of free financial planners
• Matches on contributions to charitable organizations after one year of service
• Continuous growth and development opportunities
• Dynamic team culture that values teamwork, having fun, and collaboration

COMPENSATION

$60,000 - $70,000 annually. This range is inclusive of multiple job levels. Salary to be determined by multiple factors including but not limited to evaluation of the education, experience, knowledge, skills, and abilities of the applicant along with internal equity and alignment with market data.

OTHER JOB REQUIREMENTS

·       May be required to work outside of regular business hours, including weekends, early mornings, and holidays, to accommodate business needs

·       Takes on additional duties as required or assigned by management

EQUAL OPPORTUNITY EMPLOYER STATEMENT:

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals from all backgrounds are encouraged to apply. Employees understand that management reserves the right to modify job descriptions as necessary.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://admin.sourcingpro.io/apply/81031/463426/