Spectful LLC is seeking a detail-oriented and proactive Operations Coordinator to support key day-to-day functions, including managing window and door orders, coordinating delivery schedules, overseei

Key Responsibilities:

Delivery Scheduling

- Create, maintain, and adjust the delivery calendar

- Coordinate delivery dates with installers, customers, and internal teams

- Ensure all delivery documentation is accurate and up to date

Job Measurement Coordination

- Schedule and confirm site measurements for each job

- Coordinate with sales team, installers, and homeowners to ensure accurate measurement timing

- Track and organize measurement data for use in order processing

Warranty & Issue Tracking

- Maintain a log of all warranty claims and defective product reports

- Communicate with vendors and customers to resolve warranty issues

- Follow up regularly to ensure timely resolution and customer satisfaction

Communication & Coordination

- Serve as the communication hub between sales, project managers, vendors, and customers

- Ensure internal teams are informed of order, delivery, and measurement statuses

- Recommend improvements to operational systems and workflows

Administrative Oversight

- Prepare simple reports or status updates for review

- Assist in documenting standard procedures

Strong organization and communication skills

Able to manage time independently in a remote work environment

Comfortable using spreadsheets, cloud-based tools, and digital calendars

Experience in the window or construction industry is a plus

This part-time position is designed with upward mobility in mind. As the company grows, this role may expand into a full-time Operations Manager or Director of Operations position for the right candidate.