Entry level customer service representative. Understand and effectively communicate to all departments the needs and expectations of the customer. Provides timely and accurate responses to questions and issues. Accuracy and attention to detail is critical. Maintaining a calm and accommodating demeanor is key with absolute emphasis on complete customer satisfaction

Submit bid requests to estimating, Create job tickets and POs with attention to detail. Monitor and report the production flow of jobs to assure delivery schedules. Provide updates to customer and sales team. Partner with sales team to provide quality customer satisfaction. Update current jobs list with accurate status and due dates. Maintain delivery lists, Maintain pricing information with confidentiality, project a professional appearance and demeanor, participate in production and sales meetings, support other CSRs as needed. Speaking, reading and typing English is a must.

Must speak, read, understand, and type English. Understanding of commercial printing helpful but not required, specific training as needed. Dependability a must, ability to multitask, and organize priorities, communicate effectively with others. Excellent written and verbal skills needed, working knowledge of Microsoft Office; Work, Excel, Outlook, etc. Self motivated to follow up and complete tasks.

Please email resume first then an in-person interview would be ideal