The Dispatcher is a fundamental part of the DST team. The Dispatcher is responsible for coordinating the pickup and delivery of all brokered loads. The Dispatcher is also responsible for the corresponding data entry and paperwork that generate invoices and driver payroll. The Dispatcher must create a strong relationship with drivers, customers, carriers, etc.

The Dispatcher is responsible for: 

• Providing exceptional customer service to customers, potential customers, drivers, carriers and other personnel with whom the Brokerage Manager interacts on a daily basis.
• Providing clear instructions to drivers and assisting them with questions and concerns.
• Providing on-call assistance to drivers when needs arise outside regular working hours.
• Representing DST in a professional and positive manner.
• Dispatching trucks.
• Obtaining necessary paperwork from drivers, carriers, shippers and others.
• Providing daily load status updates to customers and brokers.
• Ensuring carriers are using tracking software effectively.
• Responding to emails in a timely manner.

The qualified candidate must be able to multi-task, make decisions in a fast-paced environment, and have a solid work ethic. Additionally, the candidate should exhibit strong communication skills and be able to communicate via telephone, email, instant messaging and text. The ideal candidate should have a working knowledge of computers and MS Office suite.

The position is an in-office position located in Springville, Utah.