The Medical Technician is responsible for the maintenance of the medical room and ensuring that all medications are properly accounted for, stored, and administered as per the direction of the ordering medical professionals. They are responsible for maintaining accurate inventory of medical supplies and required equipment maintenance. The Medical Technicians primary role is to facilitate the medical needs of each client, in conjunction with other medical professionals. 

Administrative Duties:

• Answering phones, communicating with outside medical professionals and pharmacy’s
• Scheduling appointments and labs
• Taking clients to scheduled appointments
• Obtaining medical records 
• Ordering medical supplies and maintaining inventory
• Create “ER” and “Go Home” folders for clients
• Complete Medical Passdown and Control Substance Log for each shift
• Completing Prior Authorizations for medications and procedures
• Communicating with clients families as indicated
• Provide hands on training for employees, and be available during shifts when crisis situations arise 
• Perform any other duties as assigned.

Clinical Duties: (may include but not limited to)

• Taking and recording vitals: height, weight, blood pressure and pulse
• Providing basic First Aid
• Assisting provider during exams
• Medication dispensing as directed
• Going to the pharmacy picking up medications, checking refilled medications are picked up and calling in prescriptions as directed.
• PGX and GARS testing: collect samples as indicated, complete online registration and upload results. 
• Assist in gathering urine screenings.

• Ability to work independently with a strong sense of focus, task oriented. 
• Ability to work with culturally diverse families and communities with the ability to be culturally sensitive, appropriate and non-judgmental. 
• Comprehends fundamental medical terminologies in medical care delivery.
• Previous behavioral health care or medical assistant experience preferred. 
• Work well under pressure and maintain a consistently pleasant and professional demeanor when communicating with the public and staff. 
• Be able to maintain a calm and professional attitude even in the face of crisis and dramatic presentation. 
• Ensure that work assignments and information gathered from day-to-day is shared with appropriate staff and protects all patient and agency information. 
• Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality. 
• Strong interpersonal communication and written skills. 
• Ability to work in different settings and environments. 
• Adhere to agency policy, procedures and the professional code of ethics. 
• Basic casework skills (organization, referrals, advocacy). 
• Possesses a strong commitment to patient well-being and safety.
• Must be able to pass a yearly criminal background check through DHHS, be eligible to drive company vehicles and maintain all required training.

CNA certificate required, 1 year relevant work experience is equivalent if not certified

Medical Assistant experience preferred

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance